Know Which Legal Rules Apply To You
Our Legal notice sets out the conditions that apply when you create, access or close an account. Eligibility depends on local law, and we may ask for phone verification before account access continues. The notice explains how wallet activity through DANA, OVO, GoPay and QRIS is
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matched to your account record, while bank transfer and virtual account entries are checked against the details you submit. It also covers acceptable account use, policy changes, temporary access restrictions and the steps for raising a question. We do not describe access as available everywhere; where
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local law permits, you can read the current wording before opening an account. If a payment status or withdrawal check needs clarification, keep the receipt reference and contact us through the account help route so we can connect the request to the correct record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.